Terms and Conditions

Last Updated: 06/05/2026

Please read these Terms and Conditions carefully before using the FOLIGAIN® website or purchasing our products.

These Terms and Conditions govern your use of the FOLIGAIN® website, services, content, and any purchases made through our website. By accessing our website, placing an order, creating an account, subscribing to a product, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.

1. Overview

These Terms and Conditions apply to all visitors, customers, users, and others who access or use the FOLIGAIN® website.

By using this website, you confirm that:

• You are at least 18 years old.
• You are legally able to enter into a binding agreement.
• The information you provide is accurate, current, and complete.
• You will use the website and products only in accordance with these Terms and all applicable laws.

We may update, modify, suspend, or discontinue any part of the website or services at any time without notice.

2. About Us

FOLIGAIN® is operated by a company based in Scottsdale, Arizona, USA.

References to “FOLIGAIN®,” “we,” “us,” or “our” refer to FOLIGAIN® and its related website operations.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, ingredients, directions, pricing, availability, and other product information. However, we do not guarantee that all information on the website is complete, accurate, current, or error-free.

Product packaging, labels, ingredients, directions, warnings, and claims may change from time to time. You should always read the actual product label, Drug Facts label, Supplement Facts panel, directions, warnings, and packaging before using any product.

If there is any difference between information on the website and information on the product label or packaging, the product label and packaging should be followed.

4. Product Disclaimer, Medical Disclaimer, FDA Disclaimer and Results Disclaimer

The information provided on this website, including product descriptions, ingredients, benefits, directions, articles, videos, customer reviews, testimonials, before-and-after images, clinical summaries, and other content, is provided for general informational purposes only.

This information is not intended to be medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

FOLIGAIN® products are not intended to diagnose, treat, cure, or prevent any disease unless the product is specifically labeled as an over-the-counter drug product and used only according to its Drug Facts label.

You should consult a qualified healthcare professional before using any hair regrowth product, topical treatment, cosmetic hair-care product, or dietary supplement, especially if you are pregnant, nursing, under 18, taking medication, have a medical condition, have a sensitive scalp, or are experiencing sudden, patchy, unexplained, or severe hair loss.

5. Dietary Supplement Disclaimer

For dietary supplement products, the following disclaimer applies:

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Dietary supplements are intended to support normal health and wellness. They are not intended to replace a balanced diet, medical care, prescription medication, or treatment recommended by a healthcare professional.

You should use dietary supplements only as directed and should consult a qualified healthcare professional before use if you have any medical condition, are taking medication, are pregnant or nursing, or are planning any medical procedure.

6. Cosmetic and Hair-Care Product Disclaimer

Certain FOLIGAIN® products are cosmetic or hair-care products. These products are intended to support the appearance of healthier-looking, thicker-looking, fuller-looking hair and scalp care.

Unless expressly stated on an applicable over-the-counter drug label, cosmetic and hair-care products are not intended to regrow hair, treat hair loss, treat alopecia, prevent baldness, block disease processes, or affect the structure or function of the body.

Claims relating to cosmetic products are intended to describe the appearance, feel, condition, or cosmetic quality of the hair or scalp.

7. Over-the-Counter Minoxidil Products (EXPORT ONLY)

Certain FOLIGAIN® products contain minoxidil and are over-the-counter drug products.

For minoxidil products, you should carefully read and follow the Drug Facts label, warnings, directions, and usage instructions before use. Minoxidil products should only be used for the purposes listed on their labeling.

Do not use any minoxidil product if the Drug Facts label says you should not use it. Stop use and consult a healthcare professional if you experience irritation, unwanted side effects, allergic reaction, chest pain, rapid heartbeat, dizziness, faintness, sudden unexplained weight gain, swollen hands or feet, or any other concerning symptoms.

Minoxidil products may not be suitable for everyone. Results are not guaranteed and may vary from person to person.

8. Individual Results May Vary

Individual results vary and are not guaranteed.

Product results may depend on many factors, including age, genetics, health, hair condition, scalp condition, consistency of use, lifestyle, diet, medications, underlying medical conditions, and whether the product is used as directed.

Customer reviews, testimonials, clinical study summaries, survey results, before-and-after images, and user-submitted content reflect individual experiences and should not be interpreted as guaranteed, typical, or expected results.

9. Orders and Purchases

By placing an order, you confirm that:

• You are legally able to purchase the products ordered.
• All information provided is accurate and complete.
• You are authorized to use the selected payment method.
• The products are being purchased for personal use or lawful resale where permitted.

We reserve the right to refuse, limit, or cancel any order at any time, including for reasons such as:

• Product availability.
• Pricing or description errors.
• Suspected fraud or unauthorized transactions.
• Unusual order quantities.
• Shipping restrictions.
• Violation of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.

10. Payments

All purchases must be paid in full at checkout unless otherwise stated.

We accept major payment methods, including credit cards and online payment providers. Payments are subject to authorization by your bank, card issuer, or payment provider.

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.

We are not responsible for fees charged by your bank, card issuer, payment provider, or currency conversion provider.

11. Pricing and Availability

Prices, promotions, discounts, product availability, and shipping charges may change at any time without notice.

We reserve the right to correct pricing errors, product description errors, availability errors, or other mistakes at any time, including after an order has been placed.

If a pricing or product information error affects your order, we may contact you for instructions or cancel the order and issue a refund where applicable.

12. Pricing and Subscription Changes

We reserve the right to modify the pricing of any products, services, subscriptions, bundles, promotions, shipping charges, or other fees at any time and for any reason, with or without prior notice, except where advance notice is required by law or by these Terms.

Prices listed on our website, product pages, advertisements, emails, promotional materials, or other communications are subject to change without notice. We are not responsible for pricing errors, typographical errors, display errors, outdated promotional pricing, or discrepancies between pricing shown in different locations.

If you are enrolled in a subscription and a price change will affect future billing cycles, we will provide advance notice before the new price takes effect, where required by law or as otherwise determined by us. Continued use of your subscription after the price change becomes effective constitutes your acceptance of the new price.

If you do not agree to the updated subscription price, you may cancel your subscription before the new pricing goes into effect. Cancellation will prevent future renewal charges but will not automatically cancel, refund, or modify any order that has already been processed, billed, or shipped.

We reserve the right to correct pricing errors at any time, including after an order has been placed. If an order is affected by a pricing error, we may cancel the order, contact you for instructions, or issue a refund where applicable.

13. Subscriptions and Auto-Renewals

If subscription purchases are offered, subscription terms will be presented at checkout or on the applicable product page.

By purchasing a subscription, you authorize us or our payment provider to charge your selected payment method on a recurring basis according to the subscription frequency selected, unless you cancel before the next billing date.

You are responsible for managing or canceling your subscription before the next renewal date. Subscription cancellation instructions will be provided through your account, the subscription management portal, or customer support.

Cancellation of a subscription prevents future renewals but does not automatically cancel or refund an order that has already been processed or shipped.

14. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by:

• Carrier delays.
• Customs or import procedures.
• Weather or natural events.
• Incorrect or incomplete shipping information.
• Events outside our control.
• High order volume.

Once an order is shipped, risk of loss may pass to the customer to the extent permitted by law and subject to the applicable carrier terms.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping details provided by the customer.

15. Customs, Duties, Import Rules and Local Restrictions

Customers are responsible for complying with all applicable local laws, import rules, customs regulations, and product restrictions in their country, state, province, or region.

Products available on our website may not be approved, permitted, or available for import or use in every country or jurisdiction.

Customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by local authorities or carriers unless otherwise stated at checkout.

We are not responsible for delays, seizures, refusals, returns, or destruction of products by customs or regulatory authorities.

16. Returns and Refunds

Returns and refunds are handled in accordance with our Returns Policy.

To qualify for a refund, products must generally be returned in their original condition with packaging, instructions, and contents included, unless otherwise required by law or stated in our Returns Policy.

We may refuse returns for:

• Opened products where hygiene or safety is compromised.
• Used or partially used products.
• Products past expiration.
• Products damaged after delivery.
• Products not purchased directly from our website.
• Personalized or custom products.

Refunds, when approved, are usually issued to the original payment method within a reasonable period after we receive and inspect the returned goods.

Shipping charges may be non-refundable unless otherwise stated in our Returns Policy or required by law.

17. Money-Back Guarantee

If a money-back guarantee is offered for a specific product, the guarantee applies only according to the terms stated on the applicable product page, promotion, or Returns Policy.

A money-back guarantee does not mean that results are guaranteed. It only describes the refund rights available under the specific guarantee terms.

We reserve the right to refuse abuse of any guarantee, including repeated claims, fraudulent claims, excessive returns, or claims that do not comply with the stated terms.

18. Promotions, Discounts and Offers

Promotions, discounts, coupon codes, bundles, free gifts, or special offers may be subject to separate terms and conditions.

Unless otherwise stated, promotions cannot be combined, exchanged for cash, applied retroactively, or used after expiration.

We reserve the right to modify, suspend, or cancel promotions at any time.

If there is a conflict between these Terms and promotion-specific terms, the promotion-specific terms will apply.

19. Accounts

You may be required to create an account to access certain features, manage orders, or manage subscriptions.

You are responsible for keeping your account login information confidential and for all activity under your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts that violate these Terms, are used fraudulently, or create risk for FOLIGAIN® or other users.

20. User Reviews, Testimonials, Photos and Feedback

If you submit reviews, testimonials, comments, photos, videos, feedback, suggestions, or other content to us, you grant FOLIGAIN® a worldwide, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, display, publish, edit, translate, distribute, and create derivative works from that content in connection with our business, marketing, advertising, and website operations.

By submitting content, you confirm that:

• The content is accurate and based on your own experience.
• You have the right to submit the content.
• The content does not violate the rights of any third party.
• The content is not false, misleading, defamatory, obscene, abusive, or unlawful.

We may edit, moderate, reject, or remove user-submitted content at any time.

User reviews and testimonials reflect individual experiences and do not guarantee that other customers will have the same results.

21. Intellectual Property

All content on this website, including trademarks, logos, product names, branding, images, graphics, videos, text, design, layout, icons, software, and other materials, is owned by or licensed to FOLIGAIN® and is protected by intellectual property laws.

FOLIGAIN® and related logos, names, and product marks may not be copied, reproduced, modified, distributed, displayed, sold, or used without our prior written permission.

You may use the website only for personal, non-commercial purposes unless we provide written authorization.

22. Prohibited Uses

You agree not to use the website or services for any unlawful, harmful, fraudulent, or abusive purpose.

You may not:

• Violate any applicable law or regulation.
• Interfere with website security or functionality.
• Attempt to gain unauthorized access to our systems.
• Use automated tools to scrape, copy, or collect website content without permission.
• Submit false, misleading, or fraudulent information.
• Impersonate another person or entity.
• Use our content, trademarks, or product information without authorization.
• Resell products in violation of applicable laws, marketplace rules, or product restrictions.

23. Third-Party Links and Services

Our website may include links to third-party websites, apps, payment processors, shipping providers, subscription platforms, review platforms, or other services.

We are not responsible for the content, privacy practices, policies, security, accuracy, or availability of third-party websites or services.

Your use of third-party services may be subject to separate terms and policies from those third parties.

24. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may suspend, restrict, or discontinue access to the website at any time for maintenance, updates, security reasons, technical issues, business reasons, or reasons outside our control.

25. Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, services, and content are provided “as is” and “as available.”

FOLIGAIN® makes no warranties, express or implied, regarding:

• Individual product results.
• Website availability.
• Product compatibility.
• Fitness for a particular purpose.
• Accuracy or completeness of website content.
• Absence of errors or interruptions.
• Absence of viruses or harmful components.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

26. Limitation of Liability

To the fullest extent permitted by law, FOLIGAIN® and its owners, officers, employees, contractors, suppliers, partners, affiliates, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or personal dissatisfaction with results.

To the fullest extent permitted by law, our total liability for any claim relating to a product, order, service, or website use is limited to the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

27. Indemnification

You agree to indemnify and hold harmless FOLIGAIN® and its owners, officers, employees, contractors, suppliers, partners, affiliates, service providers, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of the website.
• Your violation of these Terms.
• Your violation of any law or regulation.
• Your misuse of products.
• Information or content you submit.
• Your violation of any third-party rights.

28. Termination

We may suspend or terminate your access to the website, account, services, or purchases at any time if we believe you have violated these Terms, engaged in fraudulent activity, created risk for FOLIGAIN®, or used the website improperly.

Termination does not affect rights or obligations that arose before termination.

29. Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.

30. Dispute Resolution

If you have a concern, please contact us first so we can attempt to resolve the issue informally.

Most customer concerns can be resolved by contacting customer support.

If a dispute cannot be resolved informally, the dispute will be handled in accordance with applicable law and the governing law stated in these Terms, unless otherwise required by law.

31. Changes to These Terms

We may update or modify these Terms at any time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

32. Contact Us

For questions about these Terms, your order, our products, returns, subscriptions, or customer support, please contact us through our website or the customer support contact information provided on the website.